Serivisi nyuma yo kugurisha
Twiyemeje kugukorera umwuga wose n'umurava!
Nyuma yo kugurisha Igisubizo
Kubibazo & ibibazo bituruka kubakiriya, tuzasubiza mumasaha 24 hanyuma dukemure ibibazo mugihe ntarengwa twijeje.
Garanti
Igihe cya garanti cyemezwa kubibazo byose byibicuruzwa biterwa nibintu bitari abantu kuva umunsi byakiriwe nuwaguze.Abakiriya barashobora guhitamo gusimburwa, kubungabunga cyangwa izindi serivisi kubuntu.Igihe cya garanti kiratandukanye ukurikije ibicuruzwa bitandukanye.Mugihe kitujuje ibyangombwa & garanti, turacyatanga serivise tekinike kandi twishyuza gusa ibiciro byibanze mugihe ibicuruzwa bikenewe mukubungabunga.
Politiki ya garanti
Paralight Optics iremeza ibicuruzwa byayo kubera inenge iyo ari yo yose mu bikoresho no mu mikorere ikoreshwa bisanzwe.Mugihe ibicuruzwa bigaragaye ko bifite inenge mugihe cya garanti, tuzasimbuza cyangwa dusane ibicuruzwa bifite inenge kuri konti zacu.
Iyi garanti nta gaciro ifite niba:
-ibicuruzwa bikoreshwa muburyo budasanzwe.
-ibicuruzwa bisanwa, byahinduwe cyangwa bihindurwa nundi muntu wa gatatu
-ibicuruzwa bigomba kwirengagizwa, amakosa yimikorere, gupakira nabi cyangwa impanuka
-umubare wibicuruzwa byangiritse cyangwa wabuze
Garuka
Gusubiza ibyifuzo byo gusubizwa cyangwa kuvunja, bizasuzumwa nyuma yiminsi 30 nyuma yo kwakira ibicuruzwa.Na none, nta garuka azemerwa atabanje kubiherwa uruhushya rwanditse nugurisha.Kugirango wemererwe kugaruka, ibintu bigomba gukoreshwa kandi muburyo bumwe Muguzi yakiriye.Igomba kandi kuba mubipfunyika byumwimerere nugurisha kandi kugaruka bigomba guherekezwa na fagitire yumwimerere, urutonde rwabapakira nibindi byangombwa bisabwa.Iyo umukiriya amaze gutanga icyemezo cyanditse, afite iminsi 15 yo gusubiza ibicuruzwa kugirango QC igenzurwe.Niba idasubijwe mugihe cyiminsi cumi nagatanu (15), icyemezo kizahagarikwa kandi ntamafaranga azasubizwa cyangwa kuvunja.
Ibicuruzwa byakorewe ibicuruzwa ntabwo byemewe gusubizwa keretse basanze bifite inenge cyangwa byangiritse igihe inyemezabuguzi iri aho umukiriya ari.Biteganijwe ko ibyangiritse byoherezwa mu minsi itanu (5) uhereye igihe wakiriye ibicuruzwa bigomba gusubizwa.
Garuka irashobora gutangirwa amafaranga yo kugaruka
Niba kugaruka cyangwa guhana ibicuruzwa byatanzwe kubera ibicuruzwa byangiritse cyangwa bifite inenge, Muguzi azahabwa aderesi kimwe numero ya konte yacu yoherejwe kugirango yishyure igiciro kijyanye no kohereza ibicuruzwa kumugurisha.Niba Muguzi asabye gusubizwa ibicuruzwa, byemejwe n’Umugurisha, kubera izindi mpamvu zitari ibyangiritse cyangwa inenge, amafaranga yo gusubiza 20% azasuzumwa kugaruka no kwishyura amafaranga yatanzwe.
